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General Questions
General questions about Red Light Therapy, Warranty & More
Does Red & Infrared Light Therapy Work Through Clothes?
Yes and no. Red Light therapy does not penetrate through clothing or bandages as it visible to the eye. However near infrared light, which is invisible to the eye, will penetrate through clothes and many bandages and dressings.
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What Is The Difference Between Red Light & Infrared Light Therapy?
The difference between the two is that red light is clearly visible to the eye and at 660nm is absorbed externally by skin tissue, leading to increased collagen production and faster skin healing. Near infrared light is 850nm and is invisible to the human eye. It penetrates deeper into tissue, leading to increased muscle recovery, reduced joint pain and energy production.
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How Often Do I Need To Use Red Light Therapy?
We recommend daily use for 10-20 minutes, for at least four weeks.
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Do I Have To Wear Eye Protection?
We do recommend using goggles when using the device. Every device comes with a pair of adjustable goggles for your convenience.
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Can I Get Sunburnt From Red Light Therapy?
No, there is no UV in red or near infrared light therapy.
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How Does Red Light Therapy Work?
Red Light therapy works by enhancing ATP energy production which increases collagen, reduces oxidative stress, increases muscle recovery, speeds up healing and reduces inflammation. Please check out our blog posts to see how it can help you!
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Do Infraredi Devices Come With A Warranty?
Yes, we offer a 3 year warranty on all our Infraredi light therapy devices.
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What Is Your Return Policy?
We have a 60 day risk-free trial and money back guarantee! This means you can try your Infraredi for up to 60 days and return for a full refund if your not happy with it. The item must be returned in good working condition and the customer will be will responsible for the return shipping cost.
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How Do I Track My Order?
Once your order has been shipped, you will receive an email with your tracking and shipping information.
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