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Shipping, Import Taxes & Duties
FAQ's relating to shipping, import taxes & duties
How Much Is Shipping?
We provide free shipping via DHL Express. The shipping times are usually between 5-10 days, even with the current Covid-19 delays.
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Do you cover Import Taxes & Duties?
Infraredi covers all import taxes & duties for the following countries: Canada United States United Kingdom Australia New Zealand For those customers in these countries, the fee will typically be sent directly to the customer to pay, however, Infraredi will provide a full refund of this fee once the customer sends us the receipt. Unfortunately Infraredi are unable to make this payment for the customer as customs require the customers mobile number to verify the order. This is why the
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What is the shipping timeframe?
We provide free shipping via DHL Express. The shipping times are usually between 5-10 days, even with the current Covid-19 delays.
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